Golden Valley Foods has been providing their business customers, and consumers in British Columbia, with fresh eggs and egg products since 1950. Based in Abbotsford, British Columbia, Golden Valley leads in the production and marketing of regular shell eggs, and the development of specialty eggs. This Canadian food producer currently employs over 100workers who depend on their technology to provide high-quality services.
Wave Point Solutions Provided The IT Support & Consulting Golden Valley Required to Meet Growing Demand.
Thirteen years ago, Golden Valley Foods struggled with turnover for IT in-house support, leaving them vulnerable to technology disruptions and downtime. That is, until they contacted Wave Point Solutions Inc.— They’ve been relying on this Fraser Valley IT Company ever since.
Golden Valley asked Wave Point Solutions to take care of a wide-range of IT issues they were having with their core business applications. Their legacy application was causing performance and reliability issues that impacted productivity.
With the assistance of a database developer, Wave Point Solutions:
- Restored the stability of their IT environment.
- Resolved their hardware issues.
- Performed major infrastructure upgrades.
- Took control over all IT concerns during the move to a new facility.
- Provided a new VoIP (Voice over Internet Protocol) system.
- Added data cabling, new server hardware, managed switches, a SAN (Storage Area Network), a VMware-host platform, upgraded their server operating system, and more!
The result was a robust, reliable and redundant IT network that now runs smoothly, with very few issues, and zero downtime.
After recognizing Wave Point Solutions’ capabilities, Golden Valley Foods contracted with them for ongoing support, and management of their total IT infrastructure. Golden Valley felt like they’d found “The Golden Egg” in Wave Point Solutions!
Marion Juhasz, CPA, CMA and Controller of Golden Valley Foods Ltd. Reports:
“Wave Point Solutions maintains all of our desktops and servers. They also sourced a phone solution for us when we moved to our new location, and maintain that system today. When there are any issues, they take care of them in a timely fashion, with minimal downtime. Wave Point also sourced a solution for our EDI (Electronic Data Interchange) that we need to receive purchase orders and send invoices to major retailers.”
“We moved to a new location in June 2011. Wave Point Solutions moved all of our computers, and installed the servers over the weekend so that we could keep our office functional until Friday afternoon. By the time our staff arrived on Monday morning, they had a working workstation and servers, and a new, operating phone system in place. Wave Point Solutions not only worked long hours over the weekend, they were onsite Monday morning in case our staff had any issues. As a result, there was no disruption in service for our customers!”
Looking for “Golden” IT Support and reliable business network? Contact Wave Point Solutions, your Vancouver-area IT services company, at {phone} or {email}. Golden Valley Foods is glad they did!
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