Peerless Beauty Supply, a privately owned family business founded in 1950, maintains 16 store locations throughout the states of Utah and Idaho. Peerless Beauty Supply offers a wide-range of beauty supplies for cosmetologists, hairstylists, and barbers to keep up with an ever-changing market.
When Peerless Beauty Supply was experiencing a growth spurt and wasn’t able to handle their technology in-house, they started searching for a reliable IT support company to help them manage and maintain their IT infrastructure - and Redrock IT was the perfect solution!
The Situation: A Need for Reliable Salt Lake IT Support Experts to Handle Their Growing IT Requirements While Offering Around-the-Clock Support
As Peerless Beauty Supply continued to grow at a rate that was unmanageable for their in-house IT staff, they started searching for reliable IT experts to handle their growing IT requirements. While their in-house IT staff was knowledgeable, Peerless Beauty Supply needed an IT support company with the skill-sets and expertise necessary to address a wide variety of technology challenges – from upgrading their equipment to managing their firewalls to handling their networking needs.
The Solution: Cost-Efficient Managed IT Services to Address Challenges While Ensuring Reliability and Security
Redrock IT provides cost-efficient managed IT services to address technology challenges while ensuring the reliability and security of their IT infrastructure. “We have a managed IT services agreement – they do all of our upgrading while managing our firewalls and networking needs,” explained Scott Sharp, Accounting Manager at Peerless Beauty Supply.
Scott offered some valuable insight into the benefits of working with Redrock IT: “When issues occur, we call them and they respond quickly. I would definitely recommend Redrock IT. We’ve been with them for more than 9 years and I like being able to talk directly to a technician. And they understand I don’t have an IT background, but I’m willing to try to learn, so they help me understand more about our technology. They’ve been so reliable and helpful with everything we’ve needed.”
Looking for the best Salt Lake IT Support Company to handle your growing IT needs? Give us a call at (385) 722-3135 or send us an email at info@redrockit.com. We’re here to help you address technology challenges while ensuring the reliability and security of your IT infrastructure.