Joint Collaboration From Leading Service Providers Boosts the Agencies’ Ability to Grow Business and Tourism by Streamlining Information Technology Services and Moving Systems to the Cloud
Newark, NJ – August 21st, 2014 – The agencies in Newark, known for continually seeking improvements and driving efficiencies, have achieved another milestone with advancements to information technology and communications services. The agencies teamed up with Link High Technologies and Easy Office Phone to engage a cutting-edge IT team and migrate its phone service to the cloud. As a result, the tourism and business development bureaus have greater flexibility and accessibility when they’re on the go.
The Greater Newark Convention and Visitor Bureau (GNCVB), a non-profit organization composed of local tourism stakeholders and key industry leaders, and the Brick City Development Corporation (BCDC), an organization founded and established by the city of Newark to retain, attract and grow businesses, real estate development and small/minority business capacity within the city, have both partnered with Link High Technologies and Easy Office Phone to increase tourism and business economy within the city. GNCVB and BCDC leverage various IT services offered by both solutions providers to expand their presence, promote local tourism and grow businesses in the area.
“With its wide-reaching mandate, the Bureau required a comprehensive communications suite with excellent client support,” said Michael Davidson, Executive Director at GNCVB. “From mission-critical internal IT services to our cutting-edge Hosted PBX phone service, Link High Technologies delivered.”
To assist the agencies, Link High Technologies partnered with leading cloud-based phone service provider Easy Office Phone to deliver hosted PBX and business VoIP solutions designed to improve communications in the office and on the go. The solutions aid in achieving the agencies’ goals by providing:
- Geographical Freedom: The cloud-based phone service enables remote and office phones to be linked to the corporate offices of the tourism and business arms, eliminating geographical limitations and long-distance costs.
- Enhanced Corporate Image: The service allows the agencies to enhance the image they present to visitors and prospective new businesses, thanks to powerful features including music on hold, auto attendant, and customized messages to educate callers on hold.
- Streamlined Communications: A conferencing feature brings employees together, streamlines communications, and simplifies the calling process to save time and prevent miscommunication.
- Cost-Efficiency: The new phone service reduces costs due to a lack of capital expenditures – instead, the bureaus pay an affordable monthly fee.
To learn more about how businesses in Newark, N.J., benefit from working with Link High Technologies and Easy Office Phone, give us a call at (973) 321-1063 or send us an email at sales@linkhigh.com.
About Link High Technologies
Link High Technologies, a major Information Technology consulting firm for organizations in the tri-state area of New Jersey, New York, and Pennsylvania, strives to remain current with ever-changing technology and troubleshooting tools. Link High Technologies provides network security, data protection solutions, and wide-area network implementations. The Link High team includes Cisco-Certified Network Associates, System Engineers, and VMware professionals.
About Easy Office Phone
Easy Office Phone provides cloud-based business phone service to companies of all sizes. Consistently ranked among the top providers in North America for customer satisfaction, Easy Office Phone offers cost savings over traditional telecom, an incredible Hosted PBX feature set, friendly customer support and a reliable continent-wide network. Customers can control their service from anywhere, at any time, via a user-friendly web interface. For call centers, the service offers powerful call queuing along with extensive tracking and reporting tools. The company's Partner Program lets technology firms offer enterprise-grade Hosted PBX to their own clients, opening up new revenue streams.
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