K&M Systems Integration Ltd. (KMSI) provides effective, fully-managed IT support services for businesses in Calgary. When KMSI’s business partner, A4W Consulting Group, was looking for technical expertise with Sage 300 ERP, previously known as Sage ERP Accpac, KMSI was able to partner with A4W to assist with infrastructure planning, installation, performance analysis, tuning, and troubleshooting for Sage 300 ERP in a variety of environments including Windows, Linux, and some of the more complex networks.
While A4W handled the Sage 300 ERP installation for their clients, KMSI handled the server, operating systems, network, and IT environment requirements to ensure Sage 300 ERP was running with minimal performance issues.
Gordon Lipon, President at A4W Consulting Group, believes KMSI is a leading IT Company for businesses in Calgary. He offered some valuable insight into the benefits of working with KMSI:
Identify and Resolve IT Vulnerabilities
Lipon explained, ”KMSI is very thoughtful and looks at the big picture. They think it through and pick out the main points regarding weaknesses in the systems. If there’s no backup, they’re concerned about backup, if there’s not appropriate anti-virus software, they focus on that. They’re certainly very keen about proper server environments. Generally speaking, they look at the big picture and move clients to that big picture status.”
Avoid the Hassle of Downtime
KMSI also ensures you can avoid the hassle of costly downtime. “From a business owners standpoint, KMSI allows you to discover what can be done in your environment to make sure things are progressing on a smooth care-free basis; care-free in the sense that you don’t have to worry that your systems will go down unexpectedly and you’ll be scrambling to get your business back into operation,” Lipon said.
Focus on Core Competencies
When you’re worried about your computer systems, it can be difficult to focus on what matters most – your business. KMSI can handle all of your IT systems to enable you to focus on your core competencies. Lipon expressed the importance of this:
“Businesses aren’t in the business of working for or at their computer systems, they have them so they can go out and do their business. Their computing environment is there to support their efforts. [KMSI] can present IT from a factual standpoint, so business owners know or have a fairly good idea of what they can accomplish.”
Obtain IT Services at a Predictable Cost
For small to mid-size businesses, it’s important to look for affordable IT services at a predictable cost. KMSI ensures there are no surprises in terms of cost. Lipon explained, “I’ve always found KMSI to be pretty straight forward about the dollars in terms of letting businesses know what it’s going to cost and what you’re giving up when you’re trying to take shortcuts. He explains the ramifications of taking certain shortcuts.”
Responsive and Accommodating IT Support
If an IT problem occurs, you can rest assured knowing KMSI will be there to help you out. “KMSI has the staffing and the business organization necessary to ensure the appropriate individual is out at the appropriate time to assist clients with what they’re trying to do. I don’t get a sense of clients having to wait and be in the dark about whether they’re going to get the help they want. KMSI is responsive, they have the resources and organizational skills to shift resources around and accommodate clients,” Lipon said.
To learn more about our IT services and support, give us a call at 403.274.7848 or send us an email at support@kmsi.net. KMSI provides reliable IT services and support for businesses in Calgary.
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